Ireland: | 1800 283 010 |
Northern Ireland: | 0800 008 3010 |
International: | +353 1 668 8183 |
The SEMOpx Helpdesk is available Mon-Fri from 9.00am until 5.00pm, for all general queries or non-urgent operational queries.
1. Urgent Auction operational issues: | 7am-7pm* | marketops@ops.semopx.com |
2. Urgent Continuous operational issues: | 24 hr | marketops@ops.semopx.com |
3. General queries and Registration queries | 9am-5pm | info@semopx.com registration@semopx.com |
SEMOpx customer support for urgent queries is available 24/7, 365 days a year.
* The Auction Team are available daily from 7am to 7pm. Any queries received after 7pm will receive a response the next working day.
This should only be used for emergency operational issues relating to Day-Ahead Market and Intraday Market.
For a detailed breakdown of queries with the correct points of contact please refer to SEMOpx Contacts
Fax: +353 1 237 0035
Fax: +44 2890 707555