SEMOpx Helpdesk Hours over Christmas Period

Affected Period

Status
Closed

Category
SEMOpx

Run type

Created
16/12/2024 08:15

Last Updated
16/12/2024 08:23

Dear Member,

SEMOpx will remain available 24/7 for Urgent Operational Issues relating to the DAM/IDM, including ETS/M7 Availability, Connectivity issues, Password Resets etc.

Urgent Operational issues:

Email:  marketops@ops.semopx.com

ROI: 1800 283 010 (select option 1 or 2)

NI:  0800 008 3010

International: +353 1 668 8183

The SEMOpx Helpdesk will be unavailable from 17:00 on Tuesday, 24th December 2024 up to 09:00 on Thursday, 02nd January 2025 except for the 30th and 31st December 2024. This includes info@semopx.com and non-urgent phone lines. Friday, 27th December 2024, we will be available to take urgent calls on 1800 283 010 and select option 3.

For a detailed breakdown of queries with the correct point of contacts please refer to SEMOpx Contacts

Kind regards,

SEMOpx Team